November 16, 2017

Barnes & Noble.com Launches Library Bookstore Service

By LJ Staff

The presence of Barnes & Noble.com at the recent American Library Association Midwinter Meeting marked the start of a new relationship between the Goliath bookseller and the library market. Now the company has launched a new online service called The Library Bookstore, offering libraries many benefits. Brian Buckley, VP of professional sales and merchandising, told LJ that The Library Bookstore is based on an existing model for corporate customers. “Over the last several years we’ve had good business with libraries, but our approach has been reactive rather than proactive in the library market,” he said.

Many libraries have had Barnes & Noble.com set up purchase order accounts but little more, so the company saw room for opportunity. The Library Bookstore offers a customizable front end where libraries can put book information, messaging, links to resources, and more for staffers – and even patrons. Librarians also can use the service to order anything – books, audio, video/DVDs – from the bookseller’s inventory. Delivery, Buckley said, is within 24 hours. For academic libraries, the site offers a separate listing for textbooks. Library Bookstore customers gain deeper discounts than users of the public site; shipping also is free on orders of two items or more.

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