Seattlest has a piece called Does Self-Checkout Make Libraries Less Friendly? in which the author gets all warm and fuzzy about his old library where he knew all the staff and they would chat when he was checking out books. The author, ID’d as James, says that since moving, he barely knows anyone at his local library and theorizes it’s because the facility offers self-checkout.
Initially I thought it was a load of crap, but maybe not. You’d know better than anyone. So how about it, do you think that self-check alienates you from your patrons, or is James just waxing nostalgic for his old branch?