November 22, 2017

Archives for January 2010

Exceptional Customer Service as Your Brand

As I’ve said many times in this space, a brand is more than a logo. Much more. A brand is a promise that you make to your customer. For retailers that can mean lowest price, fastest service, highest quality. What does it mean for libraries? I’ve always believed that the promise libraries can make to […]

The Revolution Will Not Be Subscription-Based | Peer to Peer Review

By Barbara Fister, Gustavus Adolphus College, St. Peter, MN Barbara Fister ponders the meaning of “free” in a digital future. Go back to the Academic Newswire for more stories The notion of “free” is being debated throughout the information ecosystem. Perhaps thinking about “free” as in “public library” might help us sort through the various […]

No Escaping the Future | From the Bell Tower

By Steven Bell, Associate University Librarian, Temple University, Philadelphia, PA The whole point of future proofing, argues Steven Bell, is to create the structure today that will enable the library to thrive tomorrow. Go back to the Academic Newswire for more stories I am hesitant to go so far as to say that academic librarians […]

John Cotton Dana Awards Announced

This weekend the John Cotton Dana Public Relations Award winners were announced. Congratulations to the six winning libraries. I’m so pleased to see this year a deeper and more meaningful selection of efforts — efforts focused on real community need and which reflect our times: job help, fine amnesty, a new branch. These have lasting […]

EBSCO’s Exclusive Deal for Consumer Magazines Provokes Gale Statement, EBSCO Response

Popular magazines from Time, Inc., Forbes, others, involved News emerges at Midwinter Meeting Gale issues strongly worded “open letter” Concern expressed about loss of access Who sought exclusivity? Updated 11:45 a.m. January 22 with further comment from ProQuest The news—which emerged unofficially at the American Library Association Midwinter Meeting and was reported by bloggers such […]

ALA 2010 Midwinter Meeting: Roundup on Council, E-Board, ALA-APA Actions

By Norman Horrocks ALA 2010 Midwinter Meeting – American Library Association – Library Journal Conference met 98% of its budget Looking ahead to 2011 Rhetorical and financial support for Haiti New E-Board members elected Can ALA give free membership to those laid off? While the attendance at the recently-concluded American Library Association (ALA) Midwinter Meeting […]

Library Marketing Get-Together

Today I hosted a lunch for the marketing representatives of the six other library systems in our county. Until today we have never come together as marketers to share our experiences, challenges and opportunities. It was a great experience, and I highly encourage you to do the same.  We found a lot of common issues and […]

ARL Supports Mandatory Public Access; AAP Offers Cautions, Warns of Piracy

By Norman Oder Last day to submit comments regarding federally-funded sci/tech research Go back to the Academic Newswire for more stories ARL comments similar to those of ALA/ACRL Will libraries cancel subscriptions? AAP says government should be cautious AAP warns of piracy in China The deadline is today for comments to the federal government regarding […]

Today's the Last Day: Make the Case for Open Access | Peer to Peer Review

By Barbara Fister, Gustavus Adolphus College, St. Peter, MN The time to send messages to the White House ended January 21 Go back to the Academic Newswire for more stories Have you told the White House what you think about open access to publicly funded research? The Office of Science and Technology Policy has been […]

Invisible to the Media | From the Bell Tower

By Steven Bell, Associate University Librarian, Temple University, Philadelphia, PA A bottom-up approach to sharing what we do, says Steven Bell, might help stimulate better mainstream coverage. Go back to the Academic Newswire for more stories I read a print newspaper and watch the national news on television every day, which probably dates me. What […]