November 18, 2017

Archives for March 2010

LJ and SLJ Have Got PLA 2010 Covered

By LJ staff Public Library Association – PLA 2010 – Annual Conference – Portland Visit PLA 2010 Conference News for LJ’s and SLJ‘s joint coverage of the Public Library Association (PLA) Conference in Portland.  Some of what you’ll currently find on the page: articles on the "Best in Mystery Authors" and "Beyond Dewey" panels, Contra Costa County […]

PLA 2010 Conference: Clarity and Speed Are Keys to Email Efficiency

By Josh Hadro Public Library Association – PLA 2010 Annual Conference – Portland Hundreds of hours wasted on bad email "Obnoxious clarity" is key Use positive tone and set clear expectations Many of the sessions at PLA focus on high-level shifts libraries can make to improve service to their communities. But what about the little […]

PLA 2010 Conference: Attendance Is 7,725

By Norman Oder Public Library Assocation – PLA 2010 – Annual Conference – Portland A total of 7,725 people attended the 2010 Public Library Association (PLA) National Conference March 23–27 in Portland, OR, a not insignificant dropoff from previous conferences, but likely attributable to both tightened travel budgets and the somewhat hard-to-get-to location.  Many programs reflected a hunger for […]

PLA 2010 Conference: A Strategy for Redesigning the Staff for Better Customer Service

"Everybody stand up." That’s how Infopeople’s Cheryl Gould prompted over 300 librarians to their feet for the first of four exercises on building the people skills necessary for good customer service. And it transformed the all-too-expected conference panel into a robust learning environment. At "You Want Me To Do What? Innovative Training for Soft People […]

PLA 2010 Conference: Virtual Session on Books-The Top 5 of the Top 5

By Anna Katterjohn Public Library Assocation – PLA 2010 – Annual Conference – Portland Participants learning ways of virtual sessions Panelists discuss authors, trends in popular genres Horror, fantasy, women’s fiction, crime fiction, humor Midsession, 113 domains (which can each accommodate one to 15 people) were logged into the PLA Virtual Conference session "Books: The Top 5 […]

PLA 2010 Conference: Librarians Can Help Pregnant Teens

By SLJ staff PLA Library Association – PLA 2010 – Annual Conference – Portland Libraries have a lot to offer pregnant teens, says Maryann Mori of the Waukee Public Library in Des Moines, IA. For starters, they can provide homework help, job-hunting advice, and books, such as Heidi Murkoff and Sharon Mazel’s pregnancy bible, What […]

PLA 2010 Conference: LJ/SLJ’s Picks of Thursday’s Top Tweets

By Margaret Heilbrun Public Library Association – PLA 2010 Annual Conference – Portland Thursday’s #PLA10 tweets showed an enthusiastic crowd of Public Library Association National Conference attendees engaged by sessions on gaining patrons, keeping teens engaged, and building community. Both top tech trends and top teen trends were popular (any overlap?), as were all the giveaways on […]

PLA 2010 Conference: New Study Illustrates Impact of Public Access Computing in Libraries

By Rebecca Miller Public Library Association – PLA 2010 – Annual Conference – Portland New insights into purpose of use and impacts National survey of over 400 public libraries funded by Gates and IMLS Recommendations focus on next steps for policy makers It’s well known that people use libraries to access the Internet, but just […]

PLA 2010 Conference: LJ/SLJ’s Picks of Wednesday’s Top Tweets

By Kathy Ishizuka Public Library Association – PLA 2010 – Annual Conference – Portland Praise for the weather, good food, and a range of preconference events marked the first day’s Twitter stream  from the Public Library Association (PLA) annual conference in Portland, OR, March 23-27. There was Nancy Pearl’s Book Buzz, keynoter Nicholas Kristof, and […]

PLA 2010 Conference: Spicing Up Teen Services

By SLJ staff PLA Library Association – PLA 2010 – Annual Conference – Portland What’s the best way to jumpstart your teen program? That’s easy, says Shari Haskins, teen services manager of Wyoming’s Riverton Branch Library (pictured below). Just find out what kids want. That’s one of the practical insights that Haskins shared at "Reinventing Your […]