Information Technology and Virtual Services Officer
Pikes Peak Library District (PPLD), Colorado Springs
MLS, Emporia State University, KS, 1995
Colorado Library Technology Standards
Inside Out Youth Services, a GLBT youth nonprofit
Pikes Peak Community College IT Advisory Board
MMORPG (Massive Multiplayer Online Role Playing Games)
Photo by Danny Walters
Carolyn Coulter is a great believer in providing services with tools that patrons are already using. That means pushing through IM and SMS (text messaging) reference service rather than relying on state-sponsored chat reference.
Her interest in “technology, gaming, and other geeky pursuits helps bring new ideas to the table,” she says. Among the initiatives Coulter championed and implemented over the past year at Pikes Peak Library District (PPLD): completed districtwide RFID conversion; installed a Library Express kiosk with book/media dispenser; moved to a DRUPAL-based website; offered mobile app; circulated 100 ereaders with predownloaded titles; created and demonstrated a mobile “Gadget Garage”; and held a virtual all-staff meeting linking in 12 facilities.
“She exudes library of the future,” writes PPLD executive director Paula Miller. Her next project? Creating what Coulter calls a “creative computer commons” that offers access to technologies and tools for collaboration, content creation, and education that is “part business incubator, part training facility, part gaming and entertainment hub, and part publishing facility” for library users. Says Coulter, “I’ve been planning it in my head for about ten years now!”
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