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	<title>Comments on: Outsourcing and the ALA</title>
	<atom:link href="http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/feed/" rel="self" type="application/rss+xml" />
	<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/</link>
	<description>Whatever It Is, I&#039;m Against It</description>
	<lastBuildDate>Sun, 19 May 2013 19:24:24 +0000</lastBuildDate>
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		<title>By: Elena</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-40859</link>
		<dc:creator>Elena</dc:creator>
		<pubDate>Mon, 12 Sep 2011 22:29:05 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-40859</guid>
		<description><![CDATA[Would be nice if someone did do some scientific research into the matter, something a little more timely. 

I&#039;ve worked for one of these so called privatization/outsourcing firms. It was the worse job ever. Why you ask? I never worked with the primary users and patrons and missed that. I copied and cataloged out researched and handed it over to my bosses, who then handed it over to the librarians who then handed it off to the users. Ugh. I was a factory worker, not an Information specialist!!! 

Yea, they may be cheaper, may get the &#039;job done&#039; (i still work just as hard as I did back them, tyvm) and the librarians and users are probably quite happy with the end product, and not quite caring how it was procured but not a nice place to work and take pleasure in your work environment. I pity all the employees of  outsourced/privatized library-related gigs.]]></description>
		<content:encoded><![CDATA[<p>Would be nice if someone did do some scientific research into the matter, something a little more timely. </p>
<p>I&#8217;ve worked for one of these so called privatization/outsourcing firms. It was the worse job ever. Why you ask? I never worked with the primary users and patrons and missed that. I copied and cataloged out researched and handed it over to my bosses, who then handed it over to the librarians who then handed it off to the users. Ugh. I was a factory worker, not an Information specialist!!! </p>
<p>Yea, they may be cheaper, may get the &#8216;job done&#8217; (i still work just as hard as I did back them, tyvm) and the librarians and users are probably quite happy with the end product, and not quite caring how it was procured but not a nice place to work and take pleasure in your work environment. I pity all the employees of  outsourced/privatized library-related gigs.</p>
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		<title>By: Fat Guy</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36267</link>
		<dc:creator>Fat Guy</dc:creator>
		<pubDate>Sat, 13 Aug 2011 03:55:22 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36267</guid>
		<description><![CDATA[Ok then. Call my bluff. Go, look. Tell us what you find.]]></description>
		<content:encoded><![CDATA[<p>Ok then. Call my bluff. Go, look. Tell us what you find.</p>
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		<title>By: anonymous</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36253</link>
		<dc:creator>anonymous</dc:creator>
		<pubDate>Fri, 12 Aug 2011 21:50:52 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36253</guid>
		<description><![CDATA[No, according to much current usage, privatization is an appropriate term for this arrangement. Consider the number of states now engaging in what is called prison privatization, defined in Wikpedia as, &quot;A private prison, jail, or detention center is a place in which individuals are physically confined or interned by a third party that is contracted by a local, state or federal government agency. Private prison companies typically enter into contractual agreements with local, state, or federal governments that commit prisoners and then pay a per diem or monthly rate for each prisoner confined in the facility.&quot;

The state still pays the tab via collected taxes and the privatized prisons don&#039;t raise their own income. You might want to call this outsourcing, which is also fine, but there is plenty of precedent for &quot;privatization&quot; of any number of government services, for which outside companies are contractors and are compensated by tax revenue, not independent income.]]></description>
		<content:encoded><![CDATA[<p>No, according to much current usage, privatization is an appropriate term for this arrangement. Consider the number of states now engaging in what is called prison privatization, defined in Wikpedia as, &#8220;A private prison, jail, or detention center is a place in which individuals are physically confined or interned by a third party that is contracted by a local, state or federal government agency. Private prison companies typically enter into contractual agreements with local, state, or federal governments that commit prisoners and then pay a per diem or monthly rate for each prisoner confined in the facility.&#8221;</p>
<p>The state still pays the tab via collected taxes and the privatized prisons don&#8217;t raise their own income. You might want to call this outsourcing, which is also fine, but there is plenty of precedent for &#8220;privatization&#8221; of any number of government services, for which outside companies are contractors and are compensated by tax revenue, not independent income.</p>
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		<title>By: spencer</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36247</link>
		<dc:creator>spencer</dc:creator>
		<pubDate>Fri, 12 Aug 2011 19:56:07 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36247</guid>
		<description><![CDATA[Yes, you&#039;re not providing any references because you don&#039;t have any, you&#039;re not providing them because I should be able to find it myself.

Well done.]]></description>
		<content:encoded><![CDATA[<p>Yes, you&#8217;re not providing any references because you don&#8217;t have any, you&#8217;re not providing them because I should be able to find it myself.</p>
<p>Well done.</p>
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		<title>By: Fat Guy</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36232</link>
		<dc:creator>Fat Guy</dc:creator>
		<pubDate>Fri, 12 Aug 2011 16:02:10 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36232</guid>
		<description><![CDATA[Spencer-
To spout a cliche, absence of evidence is not evidence of absence. AL has cited one study from 10 years ago to support her claim that library outsourcing/privatization is neutral at best. Have you done any further reading on the subject? I&#039;m not going to do your homework for you. You&#039;re a librarian. Look it up.]]></description>
		<content:encoded><![CDATA[<p>Spencer-<br />
To spout a cliche, absence of evidence is not evidence of absence. AL has cited one study from 10 years ago to support her claim that library outsourcing/privatization is neutral at best. Have you done any further reading on the subject? I&#8217;m not going to do your homework for you. You&#8217;re a librarian. Look it up.</p>
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		<title>By: spencer</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36229</link>
		<dc:creator>spencer</dc:creator>
		<pubDate>Fri, 12 Aug 2011 15:18:48 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36229</guid>
		<description><![CDATA[@fatguy-

It&#039;s a bad one because it&#039;s leads to paralysis.  If you never change when you think something bad could possibly happen- even when no evidence exists that it will, the you NEVER change.  You can&#039;t act on the idea that one day some other evidence might appear and negate the hypothesis that has, up to now, proven to be true.  It&#039;s not because I say so.  It&#039;s because if you take that line of thought to it&#039;s logical conclusion you get nowhere.

Being skeptical is not irrational.  Being skeptical in the face of overwhelming evidence (or taking a contrary stance without any supporting evidence) is irrational.  It is faith. 

When I see evidence to the contrary, I will assess it and adjust my stance.  I will not, however, continue to doubt the truth in the face of evidence.  I will also not say, &quot;yeah, but what about something that has never happened and is, in all likelihood, not going to happen?  If that did happen, it could be bad, so let&#039;s not pay attention to the evidence and keep things the way they are.&quot;  

Should you take worst case scenarios into account?  Yes. Should you dictate policy based on them?  No.]]></description>
		<content:encoded><![CDATA[<p>@fatguy-</p>
<p>It&#8217;s a bad one because it&#8217;s leads to paralysis.  If you never change when you think something bad could possibly happen- even when no evidence exists that it will, the you NEVER change.  You can&#8217;t act on the idea that one day some other evidence might appear and negate the hypothesis that has, up to now, proven to be true.  It&#8217;s not because I say so.  It&#8217;s because if you take that line of thought to it&#8217;s logical conclusion you get nowhere.</p>
<p>Being skeptical is not irrational.  Being skeptical in the face of overwhelming evidence (or taking a contrary stance without any supporting evidence) is irrational.  It is faith. </p>
<p>When I see evidence to the contrary, I will assess it and adjust my stance.  I will not, however, continue to doubt the truth in the face of evidence.  I will also not say, &#8220;yeah, but what about something that has never happened and is, in all likelihood, not going to happen?  If that did happen, it could be bad, so let&#8217;s not pay attention to the evidence and keep things the way they are.&#8221;  </p>
<p>Should you take worst case scenarios into account?  Yes. Should you dictate policy based on them?  No.</p>
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		<title>By: Fat Guy</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36192</link>
		<dc:creator>Fat Guy</dc:creator>
		<pubDate>Fri, 12 Aug 2011 01:05:59 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36192</guid>
		<description><![CDATA[&quot;The argument that something could- in the future- possibly happen that has yet to happen (and has no evidence of being on the horizon) is a bad one.&quot;

How? Just because you say so? Anecdotal evidence-- the kind you so breezily dismiss-- is quantifiable evidence on the horizon. Being skeptical or questioning is not an irrational stance.]]></description>
		<content:encoded><![CDATA[<p>&#8220;The argument that something could- in the future- possibly happen that has yet to happen (and has no evidence of being on the horizon) is a bad one.&#8221;</p>
<p>How? Just because you say so? Anecdotal evidence&#8211; the kind you so breezily dismiss&#8211; is quantifiable evidence on the horizon. Being skeptical or questioning is not an irrational stance.</p>
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		<title>By: Spencer</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36183</link>
		<dc:creator>Spencer</dc:creator>
		<pubDate>Thu, 11 Aug 2011 22:03:17 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36183</guid>
		<description><![CDATA[If there is no data now, there is NO PROOF that there will ever be data to support the argument.

So, since there is no data of service erosion- or other problems and downgrades- there is no (rational)reason to fight it.

The argument that something could- in the future- possibly happen that has yet to happen (and has no eveidence of being on the horizon) is a bad one.  That is not an argument should be listened to.

Also, like AL said, this is not a privitization.  These companies are still at the mercy of the city/county governments.  It&#039;s not like they- all of the sudden- have an absolute monopoly over library services forever.]]></description>
		<content:encoded><![CDATA[<p>If there is no data now, there is NO PROOF that there will ever be data to support the argument.</p>
<p>So, since there is no data of service erosion- or other problems and downgrades- there is no (rational)reason to fight it.</p>
<p>The argument that something could- in the future- possibly happen that has yet to happen (and has no eveidence of being on the horizon) is a bad one.  That is not an argument should be listened to.</p>
<p>Also, like AL said, this is not a privitization.  These companies are still at the mercy of the city/county governments.  It&#8217;s not like they- all of the sudden- have an absolute monopoly over library services forever.</p>
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		<title>By: Fat Guy</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36182</link>
		<dc:creator>Fat Guy</dc:creator>
		<pubDate>Thu, 11 Aug 2011 21:59:38 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36182</guid>
		<description><![CDATA[Again, the issues here are not merely subjective feelings or prejudices but go to the heart of the very meaning of the public library to many people. To dismiss their concerns as &quot;irrational feelings&quot; is mightily condescending of you. 
Furthermore, just because something like library outsourcing/privatization seems to work in the short run does not mean an erosion of public services in the long run will not occur. It&#039;s going to take some time before we&#039;ll have the evidence you want RIGHT NOW. Hopefully, that won&#039;t be too late for some systems.]]></description>
		<content:encoded><![CDATA[<p>Again, the issues here are not merely subjective feelings or prejudices but go to the heart of the very meaning of the public library to many people. To dismiss their concerns as &#8220;irrational feelings&#8221; is mightily condescending of you.<br />
Furthermore, just because something like library outsourcing/privatization seems to work in the short run does not mean an erosion of public services in the long run will not occur. It&#8217;s going to take some time before we&#8217;ll have the evidence you want RIGHT NOW. Hopefully, that won&#8217;t be too late for some systems.</p>
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		<title>By: BK Librarian</title>
		<link>http://lj.libraryjournal.com/blogs/annoyedlibrarian/2011/08/11/outsourcing-and-the-ala/comment-page-1/#comment-36175</link>
		<dc:creator>BK Librarian</dc:creator>
		<pubDate>Thu, 11 Aug 2011 19:14:42 +0000</pubDate>
		<guid isPermaLink="false">http://lj.libraryjournal.com/blogs/annoyedlibrarian/?p=1016#comment-36175</guid>
		<description><![CDATA[In my experience outsourcing library services does not negatively effect them.  But it is sometimes a waste of money as AL has pointed out.  

Brooklyn Public Library hired an outside consultant to do a community needs assesment that the staff already on salary could have easily done.  We could have easily created a survey like the one the consultant sold us (I know I learned enough statistics in library school to do so).  To make matters worse the survey told us things that staff and patrons have known and said for years (ex. that they like the library quiet and they don&#039;t like how it has become a hang out space where noise is permitted or ignored).  Even worse, the library has not acted on any of this information.

BPL has also outsourced the movement of materials between branches (interchange) to UPS.  It cost more to do this but the library got sold on UPS because they thought they would use some of the extra services.  I also suspect that like many government agencies somebody gets a kickback when they outsource a job to their friends.  That is the real problem, public money wasted on private consultants and contractors that do work staff could do.  This goes for maintenance as well.  We have so much trouble come budget time, but the library spends money hiring friends of people in administration to do jobs we already have staff for.]]></description>
		<content:encoded><![CDATA[<p>In my experience outsourcing library services does not negatively effect them.  But it is sometimes a waste of money as AL has pointed out.  </p>
<p>Brooklyn Public Library hired an outside consultant to do a community needs assesment that the staff already on salary could have easily done.  We could have easily created a survey like the one the consultant sold us (I know I learned enough statistics in library school to do so).  To make matters worse the survey told us things that staff and patrons have known and said for years (ex. that they like the library quiet and they don&#8217;t like how it has become a hang out space where noise is permitted or ignored).  Even worse, the library has not acted on any of this information.</p>
<p>BPL has also outsourced the movement of materials between branches (interchange) to UPS.  It cost more to do this but the library got sold on UPS because they thought they would use some of the extra services.  I also suspect that like many government agencies somebody gets a kickback when they outsource a job to their friends.  That is the real problem, public money wasted on private consultants and contractors that do work staff could do.  This goes for maintenance as well.  We have so much trouble come budget time, but the library spends money hiring friends of people in administration to do jobs we already have staff for.</p>
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