October 1, 2014

Managing Libraries

Library UX: Unique Programs and Services for an Engaged Community | Lead the Change

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Thursday, November 20th, 2014, 3:00 PM – 4:00 PM ET / 12:00 PM – 1:00 PM PT
During this insightful discussion between Aaron Schmidt, Principal, Influx Library User Experience and LJ columnist (The User Experience) and the co-founders/directors of DOKLAB, we will highlight a variety of novel and meaningful things that libraries around the world are doing to engage their communities. Register Now!

Library UX: Creating Usable and Useful Websites | Lead the Change

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Tuesday, October 28th, 2014, 3:00 PM – 4:00 PM ET / 12:00 PM – 1:00 PM PT
During this insightful discussion between Aaron Schmidt, Principal, Influx Library User Experience and LJ columnist (The User Experience) and Scott Young, Digital Initiatives Librarian, Montana State University, we will cover usability, web conventions, writing for the web, content strategy, and user research. You’ll take home tips and ideas that you can immediately use to improve your website.
Register Now!

Library UX: Strategic Branding and Identity Development | Lead the Change

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Tuesday, October 14th, 2014, 3:00 PM – 4:00 PM ET / 12:00 PM – 1:00 PM PT
During this insightful discussion moderated by Aaron Schmidt, Principal, Influx Library User Experience and LJ columnist (The User Experience), library branding mavens will share the basics of branding and identity development, show examples from their successful efforts, and share practical tips that you can implement right away.
Register Now!

Understanding the Culture or Establishing It | Leading From the Library

Steven Bell

“Don’t expect to change anything unless you can do it within the constraints of the organization culture” is a piece of advice often given to leaders. Perhaps leaders are better off ignoring it and establishing a new culture.

Chattanooga Library Board Responds to Audit’s Allegations

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Last week the board of the Chattanooga Public Library (TN) responded to a city audit released in late August, which criticized Library Director and LJ librarian of the year Corinne Hill and top staffers for receiving excess travel reimbursements (since repaid), and stated that two employees have been reported to the state for suspected fraud for taking paid speaking and consultant jobs on library time.

Deciphering the Next Big Thing | Leading From the Library

Steven Bell

Spend enough time as a leader and you’ll be exposed to an endless series of new models for leading, managing, and organizational change. How do you tell the difference between the fly-by-night fads and the ideas worth your time investment? That’s a skill leaders need to develop.

SC Libraries Seek To Override Trespass Bill Veto

South Carolina’s public library directors, confident they have the necessary votes in the state legislature locked up, plan to press ahead with efforts to see a library trespass bill adopted into law, even after a recent veto by Gov. Nikki Haley scuttled their hopes, at least temporarily.

It Is My Library! The public can change your mind | Blatant Berry

John Berry III

Although it is often perceived as interference, or “meddling,” the presumption of ownership by people who live in the jurisdiction of a local public library and their resulting strong opinions about how the place should operate are assets to be nurtured and treasured. Yes, the phenomenon regularly causes disputes about library policies and purposes and makes for controversial community debate. Indeed, library professionals and managers are frequently forced by public opinion, bolstered by media coverage, to operate libraries in ways quite different from their preferred practices.

More Data for Your Dollar | Data-Driven Libraries

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In the past few months, LJ has looked at how libraries of all kinds can improve the way they serve their patrons by gathering better data on what their communities want and need. Of course, a good idea in theory can often seem out of the question for cash- and time-strapped libraries, with few having resources to spare for specialized staff or software. The good news is that much of the data librarians need to start making informed decisions that are right for their particular user base is free and already available to the public.

Sliding Along | Insights and Outcomes

ALL SMILES At Pasadena Public Library, CA, Director Jan Sanders 
(2d from l.) and her staff display a chart bearing spectra of library service transformation possibilities. Smiley stickers show where each staffer feels the library stands

At Lead the Change workshops, local library leaders help facilitate the presentation, adding their own perspectives on the concepts presented by program developer David Bendekovic. But they don’t usually bring their own visual aids. The Southern California workshop, held on May 15 at the Pasadena Public Library (PPL), was an exception. PPL director Jan Sanders brought a giant foamcore version of one of Bendekovic’s slides, on which she’d asked library staff members to plot where they felt their library stood.