Retention, or demonstrating the connection between it and library use, is central to the library value proposition—or we’d like it to be. Research on retention may help us figure out how to best demonstrate that connection—but in a drastically altered higher ed landscape, it may matter far less.
Academic libraries may target their services to special communities within the institution, such as international students or first-year students, but first generation students are often overlooked. Some colleges and universities, and perhaps community colleges in particular, are magnets for first generation college students. At other institutions, perhaps the more elite ones, a student who is [...]