Melanie Colletti was on desk in the Denver Public Library’s (DPL) technology center when she recognized a woman at a computer who’d been a participant in the library’s “Free To Learn” job seekers program the previous year. “She seemed easily frustrated but very intelligent, and I was disappointed when she didn’t return for her third session,” says Colletti. She asked the woman how she was doing, and, to Colletti’s delight, the woman had used the résumé they’d worked on to get a job and had been employed ever since. “Even though it didn’t seem like we were connecting with her, I guess we were.”
Human-centered design, a highly creative approach to problem solving, is gaining popularity in libraries as they plan for what lies ahead. Also known as design thinking, it focuses on defining and then resolving concerns by paying attention to the needs, aspirations, and wishes of people—in the case of libraries, not only a library’s patrons but its staff, administration, and members of the community who may not be library customers…yet.
Community engagement is at the heart of Dokk1, the main branch of the Aarhus Public Libraries, Denmark. The system received a $1 million grant from the Bill & Melinda Gates Foundation’s Global Libraries division to “pioneer an innovative library model” with the help of IDEO, a global design company. Its efforts were rewarded with IFLA’s 2016 Public Library of the Year award.
The recent flooding in southern Louisiana has been deemed the worst natural disaster to hit the United States since Hurricane Sandy in 2012, according to the American Red Cross. Some 7.1 trillion gallons of rain—three times the rainfall recorded during Hurricane Katrina in 2005—fell on the areas surrounding the state’s capital, Baton Rouge, and its fourth largest city, Lafayette, between August 8 and 14. In many areas, rainfall exceeded 20 inches. The flooding began on August 12 and continued for the next two days as local rivers swelled to record levels.
While many libraries have come up with creative rewards for staff innovation, the Birmingham Public Library (BPL) Innovative Cool Awards do double duty. The monthly award, funded and run by BPL’s ten-member Board of Trustees, is an incentive for staff to develop—and promote—engaging new programs and workshops, and also a way to connect the board with staff.
Everyone has a book in them, it’s said. While Christopher Hitchens completed that phrase with “in most cases that’s where it should stay,” it doesn’t seem the public agrees. This is dramatically demonstrated by the expansion of U.S. publishing, as measured by Bowker, the U.S. issuer of ISBNs, the numbers that help track book sales. In 2002, Bowker issued 247,777. In 2012 (the most recent figures available), demand rose to 2,352,797—an increase of 2,105,020, or a whopping 849.5 percent.
Residents of Dallas pulled together in their grief and anger Friday morning after five police officers were killed at a peaceful downtown demonstration Thursday night. All 29 branches of the Dallas Public Library (DPL) were open, despite the initial fear that the alleged shooter, who was killed by police, had planted explosives in the downtown area.
Colorado libraries of all kinds are celebrating summer by launching a statewide collaboration with Colorado Parks and Wildlife. The Check Out Colorado State Parks program allows library patrons to borrow a backpack containing a Colorado Parks & Wildlife (CPW) pass, which admits a carload of visitors into any of the state’s 42 parks.
Update: ALA is planning a planning a memorial gathering at the Annual Conference on Saturday, June 25, 8–8:30 a.m. in the OCCC Auditorium, and a special conference Read Out co-sponsored by GLBTRT and OIF. Details on other support activities during the conference can be found here.
In the wake of the shooting in Orlando’s Pulse nightclub on the night of June 12, which killed 49 people and injured 53 others, library administration and staff, organizations and vendors have stepped up with statements of solidarity, offers of help, and opportunities to join forces with the GLBT and Latinx communities—the shooting occurred during Pulse’s Latin night—to mourn those killed and wounded.