April 15, 2014

Implementing change: Realizing the results of collaborating in the cloud

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Wednesday, November 13th, 2013, 1:00 – 2:00 PM ET
Libraries share many common challenges: scarce resources, increased user demand and ever more complex collections, systems and workflows. To help manage these challenges, today’s cloud-based library management services are offering workflows that save time and discovery solutions that meet users’ expectations. Libraries using these services are seeing drastic reductions in the time it takes for routine tasks because of the integration in the cloud between libraries, applications, partners and data. Not only can information be shared between departments, but between libraries, improving quality and relevance as it’s enhanced along the way. Archive Now Available!

Simplify the Digital Shift with hoopla digital

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Wednesday, November 20th, 2013, 3:00 – 4:00 PM ET
This webcast will focus on what makes hoopla digital uniquely attractive as a digital solution for public libraries and how its features and functionality offers to simplify the digital shift. With hoopla digital, patrons can borrow, instantly stream and download free dynamic content with a valid library card. Archive Now Available!

Data-Driven Libraries Part 3: Decoding Data to Plan for the Future

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Data-driven decision making is creating large pools of data around which public libraries are trying to define everything from overarching strategies to granular collection development strategies. Although the analysis of this data is often left to third-parties, some libraries are taking the step of hiring their own data analysts to help administrators decide what the data means, why it matters, and how best to present it to other stakeholders. Archive now available!

Data-Driven Libraries Part 2: Understanding Customers Through Segmentation Analytics

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Customer segmentation studies and data analytics combines demographic data with lifestyle information to help public libraries better understand who their customers are and what services best meet the community’s need, whether school-aged children or empty-nester couples. This type of GIS-based market segmentation can also help inform strategies around such initiatives as a levy ballot and also eliminate inefficient marketing efforts. Archive now available!

Data-Driven Libraries Part 1: Analyzing Data to Manage Print Collections

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Data-driven collection analysis is growing quickly as libraries take advantage of the new tools and services on the market that allow for rapid evidence-based decision making about everything from what materials to buy and how to deploy collections. Such data is also underpinning large collaborative efforts to create shared strategies for management of print collections. Archive now available!

eBooks: Exploring the Rapidly Evolving Options

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Tuesday, April 23, 2013, 3:00-4:00 PM ET As the eBook industry continues to evolve, there are more and more acquisition and collection development options available to libraries, which is a great thing—once you can make sense of them all. Subscribe or purchase? Outright or demand-driven purchase? What about short-term loan and loan-to-own? There are so many variables to explore, and these are just a small handful of the business model considerations available to libraries today.

This special webinar event, hosted by EBSCO, will address key points to consider when navigating eBook business models, and will also take a closer look at other options, including ordering services (e.g., EBSCOhost Collection Manager, GOBI and OASIS), eBook providers, user experience, digital preservation and much more. This archive is no longer available

Perspectives on Academic Patrons: A Closer Look at Takeaways from Library Journal’s Academic Patron Profiles

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Thursday, April 4, 2013, 3:00-4:00 PM ETIn 2012, Library Journal surveyed more than 3,000 students and faculty members to determine their perceptions and usage behaviors about their academic libraries. In late 2012, LJ released Patron Profiles, Academic Library Edition, a comprehensive 52 page report that analyzes the data and covers a wide range of topics. This special Library Journal webcast will take a deep dive into the data with respected academic voices and LJ editorial expertise. Listen to our panel discuss some of the report’s major findings and get a close look into trends driving library use. Attendees will leave with insights and actionable takeaways to help guide effective long term planning and prepare you with the tools needed to engage students and faculty to create stronger libraries.This archive is no longer available.

Balancing Collection Supply and Demand in Public Libraries: How Using Evidence Can Help Serve Patrons Better

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Tuesday, February 26, 2013, 1:00 – 2:00 PM ET In today’s climate, public libraries are becoming increasingly accountable for purchasing decisions and optimizing the performance of their collection. The harsh reality is that many of those libraries lack the tools and analysis required to make validated selection choices and collection development decisions can often be a ‘shot in the dark’. This webcast will include the personal accounts from 3 expert panelists of using evidence from collectionHQ to balance supply with demand at their institution and how they have been able to enhance the performance of their collection as a result. From a strategic to operational level, attendees will learn how collectionHQ can help their library to make informed purchasing decisions and monitor circulation with the aim of transferring seldom-used materials to those locations of increased demand. This archive is no longer available

Innovating at Webscale

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Wednesday, November 28, 2012, 2:00-3:00 PM ET The emergence of new library services platforms — Innovative Interfaces’s Sierra, Serials Solutions Intota, Ex Libris’s Alma, OCLC’s WorldShare Management Services among them — is increasingly evident as part of the ongoing migration to a new generation of automation products that are far more functional and dynamic than integrated library systems. These platforms allow libraries to operate and innovate at Webscale and to revolutionize workflows, operations, and user engagement. Panelists will discuss their experiences of migrating to these next generation applications. This archive is no longer available.

Self Help = Service Improvement

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Tuesday, November 27, 2012, 2:00-3:00 PM ET Whether patrons come to a library planning to research a project, discover a new author, or access the Internet as part of a job search, librarians are there to help them find the right information. Personal service puts a public face on librarianship and remains a key component of the profession. Yet with many libraries facing the squeeze of rising usage and flat or declining funding, self-service technologies have become more of a necessity. Many librarians report that self-service options that allow patrons to do things like check in books and DVDs, or check out their own laptop or tablet computer, have improved service overall. With these tools in place, staff has more time to answer questions and assist patrons. This presentation will feature flagship implementations of various self-service models at libraries both large and small. This archive is no longer available.