December 14, 2017

1,000 Words | Insights and Outcomes

We’re all familiar with the old saying that a picture is worth 1,000 words. But when it comes to communication with our patrons, whether existing or potential, many in libraryland are more comfortable crafting the 1,000 words than the graphics to sit alongside—or replace—them.

Sliding Along | Insights and Outcomes

At Lead the Change workshops, local library leaders help facilitate the presentation, adding their own perspectives on the concepts presented by program developer David Bendekovic. But they don’t usually bring their own visual aids. The Southern California workshop, held on May 15 at the Pasadena Public Library (PPL), was an exception. PPL director Jan Sanders brought a giant foamcore version of one of Bendekovic’s slides, on which she’d asked library staff members to plot where they felt their library stood.

Leading the Change Home | Insights and Outcomes

When librarian Elke Bruton from the State Library of Oregon (pictured) and four of her colleagues attended Lead the Change! Oregon at Portland’s Central Library in April 2013, they were told they should give a report when they got back. But, she tells LJ, “We said, we don’t want to do that. Out of context, it doesn’t mean anything.” Instead, the team met to digest their own takeaways and turn them into training for their ­coworkers.

Stepping Up on Usability | Insights and Outcomes

Monroe County Library System (MCLS) and Rochester Public Library (RPL), NY, director Patricia Uttaro credits LJ’s Lead the Change event with turning multiple small projects that had been happening across the district into a more cohesive structure capable of affecting broader change.