November 22, 2017

How Sacred Are Our Patrons’ Privacy Rights? Answer Carefully | Peer to Peer Review

My last column addressed some of the tensions that underlie the idea of “not letting the perfect be the enemy of the good” in library leadership, and at the end I promised that my next would deal in a similar way with trying to balance the occasional tension between problems that are truly important and those that are merely “noisy.” However, an issue has come up in the meantime that is more timely and urgent, so I’m putting off the “noisy vs. important” column until next time. This month I want to address the issue of patron privacy in the context of the recent revelations about privacy incursions in the latest version of Adobe Digital Editions.