November 16, 2017

Take Out the Books | The User Experience

The Inter-Faith Council (IFC) in Chapel Hill, NC, in fall 2015 opened the doors to its new residential men’s shelter, the Community House. Included in the new building was a room designated as the shelter’s library. Seemingly within minutes of its existence, generous book donations had filled the small space, but the residents didn’t use it. When Stephani Kilpatrick, residential director of IFC, asked if the Chapel Hill Public Library (CHPL) would help turn this space into something more useful, we jumped at the chance.