November 24, 2017

Raising the Genius Bar | Design4Impact

In “A Genius Idea?,” Michael Stephens’s recent Office Hours column (LJ 3/15/14), Stephens refers to a post on the Librarian Shaming Tumblr that called for libraries to have their own “Genius Bars,” reminiscent of the Apple Store’s famous retail innovation. As Stephens points out, many libraries are already adopting—and adapting—this concept.

A Genius Idea | Office Hours

The Librarian Shaming tumblr highlights anonymous “confessions” from our field. Some are humorous, some shocking. Some will make you think and maybe reconsider assumptions. This shameful confession perked me up when I discovered it: “I want to replace all librarians with tech people with great customer service skills and teaching ability. I want the library to have its own Genius Bar.” While a bit narrow in focus, this statement resonates on an instinctive level with me as an LIS educator.