September 17, 2017

Moving to Management: More a Coach Than a Boss | Blatant Berry

“I love that mea culpa, John!” said the president of the company at which I was working. I had just told the folks at a meeting that a problem had been my fault. I don’t even remember what that problem was, but what the president said was one of the most important lessons of my career.

Participatory Design in Action | The User Experience

Participatory Design (PD) is a method for engaging deeply with users in order to build inclusive, future-oriented, user-centered services. This year I piloted a PD project with a group of four Native American students at Montana State University (MSU) called User Experience with Underrepresented Populations (UXUP). With 650 enrolled Native students, comprising four percent of our student population, this is a growing and important user community for our library.

Social Skills | TechKnowledge

In the second quarter of 2017, Facebook grew to more than two billion monthly active users, including 236 million in the United States and Canada—two-thirds of the combined population of those countries. According to a recent report in Forbes, Twitter’s growth has been slowing somewhat, but the number of average monthly active users on the platform grew five percent year-over-year to 328 million worldwide in Q217. According to a recent report in TechCrunch, Instagram has doubled its user base during the past two years, reaching 700 million monthly active users this spring. Social media is where people are online, so libraries need to be there, too.

The Academic Mainstream | Streaming Video

Recent trends in technology are dramatically reshaping academic library collections, and while the use of video in higher education isn’t new, the move toward streaming brings a new array of benefits and challenges for academic librarians. LJ recently explored the ways in which libraries are addressing interest in streaming video services.

Natural Phenomenon: Making Moments Momentous | Editorial

Libraries are about learning but also about inspiring and enabling awe. Every once in a while, this gets multiplied by an event that shows just how cool libraries are when they enable everyone to access a rare experience. The enthusiastic response to the solar eclipse on August 21 evidenced this on a grand scale, and libraries were right in the center, building excitement and engagement for many, speaking directly to the role they play in shaping a more egalitarian society.