November 17, 2017

Participatory Design in Action | The User Experience

Participatory Design (PD) is a method for engaging deeply with users in order to build inclusive, future-oriented, user-centered services. This year I piloted a PD project with a group of four Native American students at Montana State University (MSU) called User Experience with Underrepresented Populations (UXUP). With 650 enrolled Native students, comprising four percent of our student population, this is a growing and important user community for our library.