October 23, 2014

Library UX: Strategic Branding and Identity Development | Lead the Change

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Tuesday, October 14th, 2014, 3:00 PM – 4:00 PM ET / 12:00 PM – 1:00 PM PT
During this insightful discussion moderated by Aaron Schmidt, Principal, Influx Library User Experience and LJ columnist (The User Experience), library branding mavens will share the basics of branding and identity development, show examples from their successful efforts, and share practical tips that you can implement right away.
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Purpose Before Task

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This simple phrase sums up my entire marketing approach. I came across it last Sunday, reading the New York Times and a feature on the Disney Institute’s customer service training.  Purpose Before Task. What does that have to do with marketing? Everything. 1. Why is this the message we are delivering? Many libraries have Homework Help […]