Need some design inspiration or encouragement? Here are some well-designed sites and services User Experience columnist Aaron Schmidt noticed recently in libraries.
Chances are your library shouldn’t hire a user experience (UX) librarian. Surprised? Don’t get me wrong, I think it would be fantastic if all libraries had a staff member dedicated to UX. But hiring a user experience librarian isn’t as simple as securing the funds, writing a job description, and conducting interviews. In fact, that’s probably the wrong approach.
If your library has a website, you are in the publishing business. Taking your role as website publisher seriously means taking writing seriously.