February 17, 2018

The Modern Library: Meeting Users On Their Own Terms


Presented by: TLC & Library Journal

Event Date & Time: Wednesday, September 2nd, 2015, 3:00 PM – 4:00 PM ET / 12:00 PM – 1:00 PM PT

In today’s networked world, public libraries are required to support a more diverse, mobile, and connected population, re-envisioning workflows to serve their communities on users’ terms. This webinar will demonstrate how new technologies are enabling libraries to engage and serve users in innovative and expanded ways. Wellington City Libraries (WCL) in New Zealand and the Western Plains Library System (WPLS) in Oklahoma are two libraries that have successfully reached their communities beyond library walls through inventive programs and services.

From beach bicycles re-designed as roving story-time spectaculars to late nights spent in university canteens, WCL staff are taking the best parts of the library to where their potential customers are. Learn more about how WCL is using imagination to reach key potential users in family, tourist, and student communities, and how staff is applying their experiences for new mobile services concepts. In the states, WPLS employs a bookmobile with a mobile hotspot, organizes special library card signup drives at local schools, builds book collections based on user input, and offers links to library materials that tie into school curricula at every grade level. Hear how WPLS has achieved great success by going out into the community to understand and address the needs of its user base.


Kathleen Lockett – MA RLIANZA MCLIP, Wellington City Libraries, New Zealand

Michael Hull – MLIS, Western Plains Library System, OK

Lorrie Pacheco-Butler and Sam Brenizer – Product Strategists
The Library Corporation, Inwood, WV


Matt Enis – Associate Editor, Technology, Library Journal

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