April 19, 2018

Smoothing the Path of the Research Journey: UX in Libraries

Presented by: Emerald Publishing & Library Journal
Event Date & Time: Wednesday, September 27, 2017, 12:00PM – 1:00PM ET / 9:00AM – 10:00AM PT

Leading scholars and librarians have used assessment techniques from personas to eye tracking to pin down just what are the best practices in user experience design for academic libraries. But different campuses have different needs, and as technology changes–and user expectations evolve in response–great UX remains a moving target. This webinar will cover the essential UX tools to designing an excellent experience for your own unique users–and share some key takeaways from sponsor Emerald’s own research.


  • Kat Palmer – Innovation Manager, Emerald Publishing
  • Iris Bierlein – User Experience Specialist, New York University Library
  • Rachel Vacek – Head of Design and Discovery, University of Michigan Library


  • Meredith Schwartz – Executive Editor, Library Journal

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