April 20, 2018

Don’t Let the Book Bugs Bite

In August 2012, bed bugs were found in lounge chairs at Wichita Public Libraries Central Branch, KS. Director Cynthia Berner Harris tackled the issue head-on. Like many library managers dealing with bed bugs, she closed the building for treatment and informed the public about the library’s response. She also offered the public an insider’s view by recording the library employee bed bug training and broadcasting the video on the Wichita City cable channel. Berner Harris says. “One thing that we did differently from some other libraries was the degree to which we talked to the community.”