Virtual conference opens

10:00-11:00 am ET

Visit the exhibits, networking

Welcome and Opening Keynote Panel:
Building Equity and Access in a Challenged Net Neutrality Landscape

11:00 AM–12:00 PM ET


Download the ScheduleJim Neal, President, American Library Association (ALA), Convenor
Shahid Buttar, Director of Grassroots and Student Outreach, Electronic Frontier Foundation
Candace Clement, Campaign Director, Free Press / Free Press Action Fund
Alan S. Inouye, Director of Public Policy, American Library Association (ALA)

Hosted by:
Rebecca T. Miller, Editorial Director, Library Journal and School Library Journal

American Library Association President, Jim Neal, convenes a strategic discussion with noted, effective advocates for Net Neutrality.


From the Newsroom to the News Feed: How Do We Investigate Forces Shaping News Production and Distribution and Respond to Them?
Curated by ER&L

12:15–12:45 PM ET


Dr. Monica Bulger, Researcher, Data & Society Research Institute
Robyn Caplan, Researcher, Data & Society Research Institute

Moderated by Bonnie Tijerina, Researcher, Data & Society; Cofounder, ER&L and Designing for Digital.

Recent concerns about the rise of ‘fake news’ have spurred attempts to define and delineate “good” or objective news sources, from “bad” or biased sources. Responsibility for distinguishing “good” from “bad” sources is mostly placed with the individual, without considering the larger forces shaping news production and distribution. This talk seeks to explore how news media is being shaped currently through the drive to get likes, clicks, and shares over social media, and how it has been shaped historically throughout the nineteenth and twentieth centuries. This talk looks at how commercial incentives and assumptions about the role news media should play within democracy, have shaped information flows in the past. Through focusing on how expectations for news media have been shaped by both market-driven and public interest-oriented approaches, this discussion will examine the extent to which–through media literacy or grassroots advocacy–individuals can shape and are shaped by, the news media ecosystem.

San Francisco Public Library’s First Digital Inclusion Week

12:15–12:45 PM ET


Kate Eppler, Program Manager, The Bridge at Main, San Francisco Public Library
Wenwen Shi, NTEN/Google Fiber Digital Inclusion Fellow, San Francisco Public Library

More than 100,000 residents lack Internet access at home in San Francisco, a tech innovation center, and many are not proficient at using the Internet. In a call to action, the San Francisco Public Library spearheaded the first Digital Inclusion Week in the city to raise awareness of the digital divide, provide training information and opportunities, and promote collaboration among government, community organizations, and private companies in addressing Internet accessibility and digital equity.

Digital Inclusion Week served over 2,000 participants by providing nearly 60 learning opportunities at 20 locations in the city. Library staff, tech workers and industry professionals facilitated 43 hands-on tech training classes throughout the library system and at partner locations. Additionally, Digital Inclusion Week features a panel discussion, a tech expo, movie screenings, a tech talk, volunteer opportunities for techies, a learning for action game, two exhibits, and a tech fair that repaired visitors’ broken devices.

Explore the strategies, challenges, and opportunities to collaborate both within and outside the library system to create an intense week of programs that helped people get connected.

  • Partnership in a creative way
  • Innovative programs
  • Outreach and publicity
  • Diverse audiences
  • Outcome assessment


Digital Inclusion in Under-Served Communities–A Pilot Project

12:15-12:30 PM ET


Sandy Tharp-Thee, National Digital Inclusion Alliance
Nicole Umayam, National Digital Inclusion Alliance

Learn how two members of the Digital Inclusion Corps Pilot project by the National Digital Inclusion Alliance, funded by IMLS is addressing a well-documented need to reach groups that are not already online with affordable, culturally sensitive learning opportunities. The pilot project covers five states, results and examples will be shared from Oklahoma and Arizona.

This project is one that can be duplicated in any state with curriculum that is being produced for National use. Participants will learn of the need to continue outreach to under-served communities and the value of basic computer literacy. There is still a digital divide with most tribal communities.


NPL BoomBox: Nashville Public Library’s Music Streaming Service

12:30–12:45 PM ET


Ryan Darrow, Public Technology Supervisior, Nashville Public Library (TN)

NPL BoomBox, the local Nashville music streaming and download service available through the Nashville Public Library, launched in October 2016. Learn about the project, the pitfalls, and the successes.

Exploration of local music streaming service NPL BoomBox. Strategies, statistics, impact.


Good Chemistry: Building Equity and Inclusion Through Creative Partnerships
Curated by The Knight Foundation

Knight Foundation
12:45–1:15 PM ET


Jo Ann Giudice, Director of Dallas Public Library, Storytellers Without Borders project
Lynette Johnson, Historypin, The Our Story project
Nico Koenig, Community Lead, Peer 2 Peer University
Lisa Peet, Associate News Editor, Library Journal


Out of the Library and Into the Streets!

12:45–1:15 PM ET


Sienna Cittadino, The Labs, Carnegie Library, Pittsburgh (PA)
Frankie de Vera, Instruction & Programming Services, San José Public Library (CA)
Jason Kucsma, Deputy Director, Toledo-Lucas County Public Library (OH)

Outreach services have a long history in libraries, and libraries continue to reimagine the bookmobile model. Whether it’s full-featured technology vehicles or smaller-scale mobile technology training kits, this panel will explore ways innovative public libraries are establishing flexible and responsive tech service points while increasing digital access. Learn about Toledo Lucas’ Mobile Technology Center, San José’s Maker Space Ship, the Labs at the Carnegie Library of Pittsburgh, and more in this dynamic panel.


Do Space: Technology for Everyone

12:45–1:00 PM ET


Rebecca Stavick, Executive Director, Do Space

As the nation’s first technology library, Do Space aims to empower the Omaha community through access to technology and innovative learning experiences. Executive Director Rebecca Stavick will discuss how the technology library model can guide public libraries from providing basic technology access to actively challenging community members to create their futures with technology.

Virtual attendees will learn how to better serve library patrons with both basic and advanced technology, and how to develop technology-based, community-led programming for everyone. Attendees will also learn how to ensure that technology services in their communities are accessible to a broad audience.


Business Information and Social Justice

1:00–1:15 PM ET


Ilana Stonebraker, Assistant Professor of Humanities, Social Science, Education, and Business, Purdue University

Three successful methods for teaching library patrons how to use business information with a social justice lens. These methods are: civic leadership, critical evaluation and classroom empathy. Participants will learn about applications of social justice to business environments.



1:15–2:15 PM ET

Visit the exhibits, networking


New Digital Equity Initiatives: NYC’s Subway Library and eReading Initiatives; Queens Library and Broward County Innovations

2:15–2:45 PM ET


Luke Swarthout, Director of Adult Education Services, New York Public Library
Kelvin Watson, Director, Broward County Public Library System (FL)

Learn about recent innovations by major public library systems to help patrons use technology to improve their lives: Library Hotspot (lowers the cost of home internet access) and creating/launching new eReading tools like inSimplyE and

All Means All: Technology that Levels the Playing Field

2:15–2:45 PM ET


Adam Seipel, Learning Technology Integrator, Albemarle County Public Schools (VA)
Erica Thorsen, Librarian, Albemarle High School (VA)

How do we help all students succeed? Selecting technology tools that are founded on principles of Universal Design for Learning (UDL), allows students with varying degrees of background knowledge to arrive at the same destination of achievement. When we couple this strategy with student choice, we create greater engagement and equity in our classrooms. In this session, we will share specific tools such as the Sphero, Geographic Information Systems, Open Education Resources, and browser extensions that subscribe to these two principles. We will also share school programming ideas that use technology to build equity, foster confidence, and help all students experience success.

Participants will understand:

  • the concept of Universal Design for Learning
  • how to identify tools that support UDL and equity in learning experiences
  • specific tech tools that meet this criteria
  • consider tech-based school programs that also support greater equity and engagement


VR (Virtual Reality) Productivity Software: The Next Evolution for an Emerging Technology

2:15–2:30 PM ET


Matt Cook, Emerging Technologies Coordinator, University of Oklahoma Libraries

While many academic libraries are beginning to provide access to virtual reality tools, relatively few scholars engage with this emerging technology as part of their day-to-day work. With knowledge gained from tested implementations, this talk will demonstrate how the right hardware setup can effectively support a suite of immersive productivity software suitable for daily academic use of virtual reality.

Participants will come away from the talk with actionable details related to system-wide hardware configurations (including oft-overlooked furniture, peripheral, and late-model GPU combinations), as well as specific examples of virtual reality-based productivity software for big data analysis, content creation, remote collaboration, and more.

  • How to implement public-facing virtual reality workstations
  • Knowledge about key softwares for content creation, data visualization, and remote collaboration
  • Proven applications and use-cases
  • Best practices, including ergonomic, hygienic, and staffing considerations surrounding virtual reality


Conexciones: Exploring Technology with Spanish-Speaking Patrons

2:30–2:45 PM ET


Berenice Creecy, Regional Librarian, Multnomah County Library (OR)
Carlos Galeana, Technology Teacher, Multnomah County Library (OR)

According to The Guardian (June 29th 2015), the United States is now the world’s second largest Spanish-speaking country. For a thriving community, access to technology is vital to success both at home and at work. Smartphones and tablets can be a household’s primary source of technology.

Libraries across the country are at the forefront of bringing digital access and learning. At Multnomah County Library we teach technology in two primary ways, through one-on-one sessions and group classes. Keeping the patron at the center of our service, we constantly alter our approach to best meet their needs and goals.

Berenice and Carlos will share some of their techniques and experiences working with Spanish-speaking patrons. We will explore strategies library staff can use when teaching technology and engaging community members in a library and outreach setting.


Equity or Equal – Weighing the Balance of Digital Access
Curated by ISTE (International Society for Technology in Education)

2:45–3:15 PM ET

Kecia Ray, Ed.D., Past President, International Society for Technology in Education (ISTE)

This presentation will focus on the many opportunities and challenges districts and communities face in today’s education environment. Data from the Center for Digital Education Digital District survey will be shared along with case studies of districts who have attempted to reach digital equity.


Empowering Patrons Through Accessible Technology Education

2:45–3:15 PM ET

Chancey Fleet, Assistive Technology Coordinator, Andrew Heiskell Braille & Talking Book Library, NYPL
Nefertiti Matos, Assistive Technology Instructor, Andrew Heiskell Braille and Talking Book Library, NYPL

Find out how peer-powered tech coaching empowers emerging technology users with print reading disabilities to grow their skills and confidence by connecting them to the expertise and insight of experienced accessible technology users. Learn how computers and mobile devices help people with print reading disabilities get online, read books and periodicals, gain access to inaccessible things like printed mail and diagrams, and explore the world.


Full STEAM Ahead: Experiential Learning for Teens and Adults

2:45–3:00 PM ET


Trixie Dantis, Teen Services Supervisor, Arlington Heights Memorial Library (IL)

Play doesn’t end with childhood! Hear about how Arlington Heights Memorial Library brings hands-on learning opportunities to teens and adults in the library and out in the community. Participants will garner STEAM-related programming ideas to implement at their organization.

Building and Teaching the Internet of Things (IoT) in Libraries

3:00–3:15 PM ET


Adam Rogers, Emerging Technology Services Librarian, North Carolina State University

There is a lot of hype about the Internet of Things, how it’s transforming industries and making our homes smarter. What kinds of opportunities and challenges does it offer to libraries? How can we get started with these new tools and technologies, and help our communities do the same? I’ll share our approach at the NC State University Libraries, where we teach workshops, lend out prototyping kits, and build our own projects on the Internet of Things.

Attendees will be able to:

  • define the Internet of Things (IoT) and give some examples
  • list platforms and websites for learning to build IoT projects
  • outline opportunities for libraries to use these tools, with specific examples in use at NCSU and elsewhere



3:15–3:45 PM ET

Visit the exhibits, networking


Closing Keynote: Curating Information Collections for the Public Good

3:45–4:30 PM ET


Marnie Webb, CEO of Caravan Studios, a TechSoup company

Moderated by Kathy Ishizuka, Executive Editor, School Library Journal

In this session, we will discuss ways that librarians can curate information for public good.
Librarians will learn ways that they can share community technology projects as well as participate in the development of these projects.


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